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Robertson Sumner is seeking an experienced Internal Account Manager on behalf of a leading independent IT Value-Added Reseller (VAR) in the UK. This role is based at the company's headquarters in Watford, Hertfordshire.
Why Join This Company?
- Established IT Reseller: Be part of one of the fastest-growing independent IT VARs in the UK, known for delivering exceptional service to both corporate and public sector clients.
- Career Development: Opportunities for professional growth and advancement within a dynamic and supportive environment.
- Innovative Solutions: Engage with a wide range of cutting-edge IT products and services, providing tailored solutions to diverse clients.
The Role
As an Internal Account Manager, you will be responsible for managing and developing relationships with existing clients, ensuring their IT needs are met with appropriate solutions. This role requires a proactive approach to account management, with a focus on customer satisfaction and sales growth.
Key Responsibilities:
- Client Relationship Management: Maintain and strengthen relationships with existing clients, acting as their primary point of contact.
- Sales Growth: Identify opportunities to upsell and cross-sell IT products and services to meet clients' evolving needs.
- Quotation and Proposal Preparation: Develop and present tailored quotations and proposals in response to client requirements.
- Collaboration: Work closely with external account managers, technical teams, and vendors to ensure seamless service delivery.
- Market Awareness: Stay informed about industry trends, emerging technologies, and competitive offerings to provide informed advice to clients.
Who You Are
- Experience: Proven track record in account management within the IT sector, preferably with experience in a reseller environment.
- Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport with clients and internal teams.
- Sales Acumen: Strong understanding of sales processes, with the ability to identify and capitalize on opportunities.
- Technical Knowledge: Familiarity with a broad range of IT products and services, enabling effective client consultations.
- Organisational Skills: Ability to manage multiple accounts and tasks efficiently, with strong attention to detail.
This is an excellent opportunity for a dedicated account manager to join a reputable and growing IT reseller. If you are passionate about delivering exceptional service and driving sales growth, we encourage you to apply.
