Sales Support Coordinator

Microsoft Word - Sales Support Consultant - Role Profile.docx

Sales Support Coordinator

My client is a forwarding thinking insurance company who are looking for a new member to join their friendly team.

Key duties

Manage inbound calls to Sales Team

Support and manage renewal follow-up activity, including outstanding decisions and information requests

Manage general queries, supplier questionnaires and requests for information

Support the Sales Team in the recording and reporting of sales activity and outcomes

Liaise with other functions within the business to ensure effective communication, timely resolution, and the best customer experience and outcomes

Support sales projects and actively contribute to the continuous improvement of the sales process and function.

Knowledge

Skills

Numeracy and literacy skills

Organisation skills; ability to manage multiple demands

Strong verbal and communication skills (in particular via telephone)

Use of concise, clear and appropriate language

Listening and responding effectively

Reasoning and the ability to identify possible problems or stumbling blocks

Ability to manage conflict in a professional manner

Able to build rapport and successful relationships (internally and externally)

Empathetic; able to identify, understand and respond to different views

Work well as part of team

Benefits

Salary -£22,022.00 per annum

Office-based with potential to move to hybrid working upon completion of probationary period (usually 3 months

Working hours/benefits:

35 hours a week

Death in service 10x salary

Company pension scheme (auto enrolled)

Voluntary dental after completion of probationary period

PMI after 6 months

Performance-related bonus scheme (subject to bonus scheme rules re eligibility)

23 days holiday per year

For more information on this opportunity please call Charmaine