Credit Controller

Watford

Up to £35,000 based on qualifications and experience

One to One Personnel is proud to be working with our global brand client who is looking to hire a Credit Controller based at their head office in Watford.

To be considered for this role you must have the following experience

Minimum 3 years’ experience in a Credit Controller role, with proven expertise in supervising credit control operations, ideally within a fast-paced environment
Experience with Credit Insurance policies and reporting requirements
Strong negotiation and communication skills with a confident, professional approach
Ability to work under pressure and manage multiple priorities. Excellent attention to detail and problem-solving abilities
Experience in initiating legal procedures. Experience in using ERP/accounting systems an advantage (Sage 200, Styleman)
Excel (minimum knowledge up to VLOOKUPS and Pivot Tables)
Familiarity with UK financial regulations and credit management best practices
Working towards or holding CICM qualifications (preferred but not essential)

Role and Responsibilities

Credit Management & Risk Assessment

Assess new and existing customers’ creditworthiness, setting appropriate credit limits
Conduct credit checks using financial reports and credit agencies
Ensure adherence to the company’s credit policy, reviewing and updating as needed
Work closely with sales and finance teams to approve or escalate credit applications

Debt Collection & Accounts Receivable Management

Monitor customer accounts and chase overdue invoices via calls, emails, and written reminders
Maintain an aged debt report, highlighting risks to senior management
Negotiate and agree payment plans where necessary
Liaise with legal teams and external debt collection agencies for escalated cases

Cash Flow & Reconciliations

Ensure cash collection targets are met to support the company’s liquidity
Reconcile customer payments, accounts, and invoices, resolving discrepancies
Work with the finance team on cash flow forecasting and bad debt provisions

Customer & Stakeholder Management

Develop strong relationships with customers to facilitate on-time payments
Work closely with sales and account management teams to resolve disputes.
Provide regular updates to senior management on outstanding debts and collection performance

Compliance & Reporting

Maintain accurate records of customer transactions, credit limits, and payment terms
Prepare and present monthly debtor reports to finance and leadership teams
Ensure compliance with financial regulations and data protection laws

The scope of the role and responsibilities may be expanded or vary depending on the needs of the Company’s business to adapt to changing market conditions.

Benefits

25 days holiday
60% staff discount across the brands
Staff sample sale
Staff Christmas gifts

If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at 121 Personnel on or forward your CV to