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Customer Service Executive

Burton Bolton & Rose Recruitment Services Limited
Posted 2 days ago, valid for a month
Location

Watford, Hertfordshire WD24 4LH

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Executive located in Watford, Hertfordshire, offering a salary of £30,000 along with pension and parking benefits.
  • The ideal candidate should possess strong organizational skills and a positive attitude, thriving in a team environment.
  • Key responsibilities include managing a busy helpdesk, logging calls, and allocating jobs to engineers.
  • Candidates should have experience in tracking work progress, collating timesheets, and raising client invoices.
  • This role requires a minimum of 2 years of relevant experience in customer service or a similar field.

Customer Service Executive

Watford, Hertfordshire

£30,000 + Pension + Parking

This role would suit a capable and organised Customer Service Executivewith lots of verve and enthusiasm who is happy working in a team environment and contributing to the overall success of projects undertaken.

Some of your duties will include:

- Managing a busy helpdesk and handing incoming calls from clients requiring maintenance support

- Logging details of all calls managed onto the computer system and allocating jobs to team of Engineers

- Tracking work being completed from instigation stage through to successful completion

- Collating Engineers timesheets on a weekly basis, costing work completed and raising client sales invoices

- Raising purchase orders daily for spare parts and ensuring the prompt delivery

- Controlling and updating weekly reports monitoring and recording details on work completed

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.