Client Service Executive

Harrison Holgate

Posted 6 hours ago, valid for 25 days

Watford, Hertfordshire WD24 4LH

Full Time

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Sonic Summary

My client, a global Insurer, is seeking to hire a customer service professional in Watford.
The role requires a background in customer care within the Insurance or Finance industry, with a degree in Finance, Business Administration, Economics, or a related field.
Candidates should have strong interpersonal skills, excellent organization, and the ability to work independently while meeting service level agreements.
The position offers a competitive salary of £25,000 to £30,000 and requires at least 2 years of relevant experience.
Ideal candidates should also be proficient in Microsoft Office and possess a strong awareness of the current economic climate.

My client, a global Insurer is looking to hire into their customer service team in Watford. This is a great role for a professional with a background within customer care in either the Insurance or Finance industry. Objectives:

Provide exceptional customer service, resolving queries at first contact.
Deliver high-quality support via phone and email.
Promote a strong customer service culture within the team.
Ensure accurate data entry in company systems.
Meet service level agreements for client queries and renewals.
Contribute to team objectives and overall department success.

Profile:

Strong interpersonal and teamwork skills.
Excellent organisation and attention to detail.
Ability to work independently.
Awareness of the current economic climate.
Degree in Finance, Business Administration, Economics, or related field.
Insurance knowledge is a plus.
Proficient in Microsoft Office.

If you are someone who can remain calm in a high pressure environment, have good attention to detail and the desire to progress, please get in touch with more information.

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