Operations Co-Ordinator

Location: Watford
Salary: £24,000 + Generous bonus scheme (OTE £28,000 +)

Summary:
At Bis Henderson, we are looking for an Operations Co-Ordinator to join a Global Logistics and Supply Provider. The role focuses on liaising with customers, suppliers and freight forwarders to ensure orders are completed within customer set time-frames. You will need to expedite orders in order to keep delays to a minimum as well as investigate and resolve and discrepancies that may occur throughout the process. The ideal candidate will have prior experience in a customer service focused position, with order processing and order expediting responsibilities. They will also need to have excellent communication skills, and strong attention to detail.

Key Responsibilities:

• Ensuring suppliers have processed purchase orders
• Expediting orders to reduce lead times where possible, keeping any delays to a minimum
• Reviewing all supplier provided documentation to ensure their compliance
• Liaising with clients, keeping them updated on the progress of their orders
• Investigating and resolving any discrepancies that may occur or are reported by the customer
• Maintain close communications and develop relationships with freight forwarders, suppliers and customers

Experience:

• Prior experience in a customer service focused position, with order processing and order expediting responsibilities
• Strong attention to detail and investigative mindset, able to notice and resolve discrepancies
• Knowledge and confident usage of MS Office Suite, including Excel, Word and Outlook
• Experience working within the Supply Chain industry, speaking with suppliers and customers would be highly advantageous
• Excellent communication skills, both written and verbal

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.