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- Location: Watford, Hertfordshire
- Job Type: Full-time - 4 days a week onsite, 1 day working from home.
- Salary: Competitive
An exciting new opportunity has become available for a skilled Digital Transformation Manager to lead technology initiatives and process improvements within a growing combined services organisation.
This role involves managing a portfolio of technology projects aimed at enhancing customer and employee experiences whilst delivering exceptional event day experiences for our partners. You will work closely with the IT Manager & Chief Financial Officer as well as other key stakeholders to oversee and deliver major digitisation projects and business process improvement initiatives efficiently and effectively.
Day-to-day of the role:
- Lead cross-functional teams to deliver projects on time, within scope, and budget.
- Collaborate with stakeholders to align project goals with business objectives and strategic goals.
- Develop detailed project plans, timelines, and budgets to ensure successful project execution.
- Define project scopes, objectives, delivery priorities, and strategies with the IT Manager & Chief Financial Officer to embed a culture of simplifying, standardising, and automating business processes.
- Conduct full business system configuration and mapping processes to professionalise services to meet customer requirements and expectations, including sharing industry best practices.
- Implement project tools and procedures, standards, and documentation to control cost, quality, change management, and programme, integrating feedback and lessons learned into the project lifecycle.
- Engage and communicate project milestones with the senior leadership team frequently
Required Skills & Qualifications:
- Proven ability to lead and manage complex projects in dynamic environments.
- Strong ability to motivate and coordinate diverse teams to meet goals.
- Adaptable, ensuring smooth transitions and consistent service through change.
- Effective at building relationships and influencing at high levels, internally and externally.
- Proficient with digital tools and operational technology, including cloud computing, AI, machine learning, enterprise systems (ERP, CRM), and data management tools.
- Strong interpersonal, written, and presentation skills; comfortable engaging all levels.
- Flexible and collaborative, fostering teamwork and support.
- Experienced in planning and delivering complex projects.
Benefits:
- Competitive salary package.
- Opportunities for professional growth and development.
- Dynamic and supportive work environment.
- Access to cutting-edge technology and tools.
To apply for the Digital Transformation Manager position, please submit your updated CV to be considered immediately.
