Senior Head Baker

Main Responsibilities

• Work flexibly as part of the whole Flourish Craft Bakery Team, helping all production departments whenever necessary.
• Represent Flourish Craft Bakery positively and professionally at all times, acting as an ambassador for the brand and the business.
• Line manage, motivate and support the Heads of Department, Bakers and teams within Bread, Cake & Pastry Production, including the Packing team.
• Provide guidance and training, manage staff performance and address any issues or concerns immediately.
• Organise and coordinate all the Production teams, ensuring staff rotas take into account skill levels, holiday and sickness, deploying staff across teams to meet demand and arranging cover as necessary.
• Prepare, assist & oversee the rotas, working with the Head Bakers and Heads of Department.
• Ensure all baked goods are produced as required, following Company recipes & procedures
• Source and cost ingredients, identify potential new suppliers managing quality and value for money. Anticipate all requirements in advance, place all production orders, communicate with suppliers to find a product or equivalent if there is a shortage and/or seek alternative options.
• Recruit, onboard and induct new team members and manage staffing levels
• Actively work with other managers and Directors to promote a positive culture where staff feel valued and supported, develop and maintain high levels of commitment, flexibility and performance
• Investigate and resolve any non-conformances, revising systems and processes to minimise issues moving forward.
• Undertake regular quality assurance audits across all Production areas
• Undertake with HoDs quarterly stocktakes of ingredients & packaging used throughout all of the Production areas
• Become familiar with Cybake & its specific tools to ensure costs and recipes are updated regularly across all Production areas to monitor product profitability and improve efficiency
• Liaising with Head Bakers and H of Ds develop and introduce new products based on seasonality, customer preferences and market trends, taking responsibility for preparing costings and product and allergen specifications.
• Following our Health & Safety Management System, drive & establish the highest standards of Health & Safety, including risk assessments, Fire Safety across all areas of Production, ensuring all staff comply with regulations & Company policies and procedures at all times, to safeguard the expected high level of compliance required to meet the SALSA accreditation across all Production areas.
• Following our Food Safety Management System, drive & establish the highest standards of Food Safety; HACCP, COSHH, traceability, allergen segregation etc across all areas of Production, ensuring all staff comply with regulations & Company policies and procedures at all times, to safeguard the expected high level of compliance required to meet the SALSA accreditation across all Production areas.
• Organise the repair and routine maintenance of all production equipment & areas as required
• Present detailed requests to Directors for any new purchases
• Take a proactive role as part of the management team in suggesting, evaluating and implementing new ideas and initiatives to grow the business, increase profitability, and extend our excellent reputation.
• Develop and maintain an excellent knowledge of our Company history, operations and products
• Undertake any other duties or responsibilities as reasonably required by company management to meet the needs of the business

Required Skills

• Must be competent in all areas of bakery production; bread, pastry & cake
• Extensive successful experience of managing in high end food production
• Proven experience of leading, managing and motivating a dynamic, successful team
• Excellent knowledge of SALSA, Health and Safety and Food Safety regulations, and proven experience of consistently implementing high standards
• Outstanding communication, organisational and problem solving skills
• Good technology skills and a working knowledge and understanding of Cybake
• Good command of written and spoken English