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- Location: Leavesden Park
- Job Type: Full-time
- Reporting Line: Transformation Manager
A new exciting permanent opportunity has become available with a global leading construction company seeking an experienced Applications Support Specialist to join their UK team. This role is crucial for the management, delivery, support, configuration, testing, and maintenance of core business systems in alignment with their business needs and IT strategies.
Day-to-day of the role:- Understand and contribute to the development and re-engineering of business processes in designated areas.
- Work closely with business users and IT staff to define business requirements and produce accurate specifications.
- Ensure the delivery of reliable, supportable systems that facilitate business processes and fit into the overall applications architecture.
- Manage IT projects to meet specifications, costs, and timescales agreed with customers.
- Handle incidents, problems, and change requests proactively according to the IT Service Management Policy.
- Engage in a wide range of support and maintenance duties across the full portfolio of Business Systems.
- Share technical and business process knowledge across IT and the business.
- Support, document, and facilitate the transfer of system support knowledge to the Service Delivery Workstream.
- Qualifications:
- Degree or equivalent experience in Computer Science, IT Engineering, or a related field.
- Experience:
- Extensive experience in supporting, configuring, testing, and deploying various business systems.
- Experience in directly managing a team of IT professionals.
- Proficiency in Azure Platform, PAAS application support including Microsoft SQL server, IAAS Support, and Internet Information Services (IIS).
- Experience with critical business applications such as Concept, ARC-GIS, Key2, Cirus Telephony System, Oracle P6, Condeco, OSHENS, CostOS, and other major business applications.
- Familiarity with Microsoft 365, SharePoint, Teams, OneDrive, Entra ID, Service Now, DR Concepts, and Root Cause Analysis is beneficial.
- Skills:
- Strong commitment to quality and customer satisfaction.
- Excellent communication skills, both written and verbal.
- Ability to work independently with minimal supervision and maintain high levels of self-motivation.
- Flexible approach to work hours and content, and willingness to travel throughout the UK.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Access to cutting-edge technology and tools.
- Supportive and dynamic work environment.
To apply for the Applications Support Specialist position, please submit your CV to be immediately considered.
