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ICT Support Manager

Burton Bolton & Rose Recruitment Services Limited
Posted 2 days ago, valid for 2 days
Location

Watford, Hertfordshire WD24 4LH

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The ICT Support Manager position in Watford, Hertfordshire offers a salary of £48,000 along with pension and parking benefits.
  • This role is ideal for candidates looking for career progression within a successful organization.
  • Key responsibilities include providing user support on-site and remotely, managing a busy helpdesk, and solving IT issues at first call.
  • The position requires experience in overseeing engineering support and tracking job completion for hardware and software services.
  • Applicants should have relevant experience in ICT support and management to be considered for this role.

ICT Support Manager

Watford, Hertfordshire

£48,000 + Pension + Parking

This is an excellent role for an ICT Support Manager who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role.

Some of your duties will include:

- Assisting with providing support for users based on-site and at remote locations throughout the UK

- Managing busy helpdesk function and overseeing calls from users requiring IT support

- Solving problems at 'first call’ where possible or co-ordinating engineering support for users

- Producing job sheets and allocating work to be completed to team of field based engineers

- Providing support for hardware, software, services, tablets, Androids and Window phones

- Tracking jobs being completed on system from instigation point through to successful completion

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.