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Ict help desk manager
IT Support Specialist

IT Support Specialist

Burton Bolton & Rose Recruitment Services Limited

Posted 11 hours ago, valid for 4 days

Watford, Hertfordshire WD24 4LH

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The IT Support Specialist position is located in Watford, Hertfordshire, offering a salary of £38,000 plus a pension.
This role presents an excellent opportunity for career progression within a successful and exciting organization.
Key responsibilities include providing IT support to users both on-site and remotely across the UK, as well as managing a busy helpdesk function.
Candidates should have experience in resolving issues at first call and coordinating engineering support when necessary.
The role requires experience in supporting various hardware and software, including tablets and smartphones.

IT Support Specialist

Watford, Hertfordshire

£38,000 + Pension

This is an excellent role for an IT Support Specialist who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role.

Some of your duties will include:

- Providing support for users based on-site and at remote locations throughout the UK

- Managing busy helpdesk function and overseeing calls from users requiring IT support

- Solving problems at 'first call’ where possible or co-ordinating engineering support for users

- Producing job sheets and allocating work to be completed to team of field based engineers

- Providing support for hardware, software, services, tablets, Androids and Window phones

- Tracking jobs being completed on system from instigation point through to successful completion

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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