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Technical Support Advisor

Sheridan Ward Recruitment Services
Posted 13 hours ago, valid for 4 days
Location

Watford, Hertfordshire WD24 4LH

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Technical Support Advisor based in Watford, offering a salary of £28,000.
  • Candidates should have previous experience in providing technical customer support and possess strong communication and problem-solving skills.
  • The role involves working shifts from 1:30 PM to 11 PM, Tuesday to Saturday, with initial training hours from 9 AM to 5:30 PM in the office before transitioning to fully remote work.
  • Responsibilities include handling customer support requests, investigating issues, assisting teams, and meeting monthly targets.
  • Benefits include 25 days of annual leave, an annual bonus, pension, team events, and parking.

Technical Support Advisor

£28,000

Watford

Shifts between 1:30pm to 11pm, Tuesday to Saturday

We are working with one of our amazing clients based in Watford, who are looking for a Technical Support Advisor to join their team!

We are looking for someone who has previous experience providing technical customer support as well as someone who has excellent communication and problem solving skills!

Whilst training you will work in the office, 9-5.30pm and then after that, it’s fully remote Tuesday to Saturday 1.30pm-11pm.

Do you have technical support experience? Do you have great communication skills?

If this sounds like what you are looking for…

APPLY TODAY!!

Technical Support Advisor Duties:

  • Dealing with customer support requests
  • Investigate issues and fault finding
  • Assisting internal and external teams
  • Delivering monthly targets

Technical Support Advisor Benefits:

  • 25 days annual leave
  • Annual bonus
  • Pension
  • Team events
  • Parking

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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