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Loss Adjuster - Property Claims
Location: UK-Wide
Loss Adjuster - About the role
Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
Full completion of all prepared site note templates and associated documentation.
Ensure that the data contained in claimcube is accurate at all times.
Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
Identify cases of possible Fraud and recoveries and refer as appropriate.
Work to ensure correct policy interpretation and validation.
Prepare, check and authorise appropriate reports for clients in accordance with agreed SLAs and formats.
Ensure files are up to audit standards at all times.
Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
Handle customers effectively and fairly in line with TCF.
Loss Adjuster - Property Claims - Key requirements
Evidence of previous property claims handling or other relevant experience.
Confident with technology, with a good working knowledge of Microsoft Office products.
Strong verbal and written communication.
Demonstrable experience of organizing and managing own workload is essential.
Accuracy, attention to detail and an analytical approach.
Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
Excellent time management to be able to work to short/changing deadlines.
Self-motivated and able to work on own.
Ability to contribute to a high performance/effective team.
Being prepared to work nationally on occasion with overnight stays.
Being prepared to work on standby on a rota and during busy times at weekends and public bank holidays.
Being prepared to adhere to company expense policies (e.g. paying and claiming for own travel.
Already holds or working towards recognised professional qualifications at a diploma level
Competitive Salary / Package + Company Car / Car Allowance
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
