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Operations Executive

Every Step Recruitment
Posted a day ago, valid for 17 days
Location

Watford, Hertfordshire WD24 4LH

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Every Step Recruitment is seeking an Operations Executive for a client in Watford.
  • The role involves customer service, administrative tasks, and supporting field-based employees.
  • Candidates should have at least 2 years of experience in a similar role and possess exceptional customer service skills.
  • The position requires excellent communication abilities and a tech-savvy mindset.
  • Salary details are not provided, but applicants should demonstrate a strong work ethic and a positive attitude.

Here at Every Step Recruitment, Office Support, we are actively seeking an Operations Executive on behalf of our Client in Watford. This is a fast-paced and varied role and will incorporate customer service, administrative tasks and assisting field-based employees.Your day-to-day responsibilities will include:

  • Providing customers with exceptional customer service - both over the phone and via email
  • Resolving any queries / issues / complaints in a professional and efficient manner
  • Building good rapport with customers and field-based employees
  • Chasing outstanding reports and ensuring timely submission
  • Supporting the efficient running of day-to-day operations
  • Working closely with the Sales Team to ensure smooth workflows
  • General administrative duties as required

You will have the following skills and attributes:

  • At least 2 years’ experience in a similar Operations Executive role
  • Exceptional customer service skills
  • Demonstrable experience of effective complaint handling
  • Excellent communication skills - both written and verbal
  • Tech-savvy - ability to pick IT systems up quickly
  • Ability to easily build rapport
  • Ability to work on own initiative and at pace
  • A strong work ethic and a positive 'can do’ attitude

If you believe you have what it takes to successfully undertake this exciting Operations Executive role and would like to hear more, we look forward to receiving your application!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.