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Location: Hertfordshire
Contract: 6-month temporary contract
Hourly Rate: £18-£21 via umbrella
Are you passionate about engaging with tenants and ensuring their voices are heard? We're seeking a dedicated Tenant Liaison Officer to join our Clients team for a 6-month contract. This role offers an excellent opportunity to make a positive impact within a housing environment, focusing on tenant support and effective communication.
Key Responsibilities:
- Serve as a primary contact point for tenants, addressing concerns and providing timely resolutions.
- Facilitate open and effective communication between tenants and the housing team, ensuring clarity around project timelines and service updates.
- Support the planning and coordination of tenant services, including repair schedules and feedback on community projects.
- Conduct tenant visits to resolve issues related to repairs, adaptations, and other housing services, ensuring tenants feel supported throughout the process.
- Maintain accurate records of tenant interactions, ensuring all updates are logged and accessible to the team.
- Experience in a similar Tenant Liaison Officer role or a position focused on tenant or customer support.
- Strong communication skills, both verbal and written, with the ability to manage tenant expectations.
- Proficiency in administrative tasks and familiarity with housing management systems.
- A full driver's licence and access to a vehicle are essential for this role.
If this role is of interest please click apply or give Tiyana a call on 0121 790 0980
