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Tenant Liaison Officer

Niyaa People Ltd
Posted a month ago, valid for 3 days
Location

Watford, Hertfordshire WD17 1LA, England

Salary

£18 - £21 per hour

Contract type

Full Time

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Sonic Summary

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  • The Tenant Liaison Officer position is located in Hertfordshire and offers a 6-month temporary contract with an hourly rate of £18-21 via umbrella.
  • The role requires experience in a similar position focused on tenant or customer support.
  • Key responsibilities include addressing tenant concerns, facilitating communication with the housing team, and conducting tenant visits.
  • Strong verbal and written communication skills, as well as proficiency in administrative tasks, are essential for this role.
  • A full driver's licence and access to a vehicle are required for this position.
Tenant Liaison Officer

Location: Hertfordshire
Contract: 6-month temporary contract
Hourly Rate: 18-21 via umbrella

Are you passionate about engaging with tenants and ensuring their voices are heard? We're seeking a dedicated Tenant Liaison Officer to join our Clients team for a 6-month contract. This role offers an excellent opportunity to make a positive impact within a housing environment, focusing on tenant support and effective communication.

Key Responsibilities:
  • Serve as a primary contact point for tenants, addressing concerns and providing timely resolutions.
  • Facilitate open and effective communication between tenants and the housing team, ensuring clarity around project timelines and service updates.
  • Support the planning and coordination of tenant services, including repair schedules and feedback on community projects.
  • Conduct tenant visits to resolve issues related to repairs, adaptations, and other housing services, ensuring tenants feel supported throughout the process.
  • Maintain accurate records of tenant interactions, ensuring all updates are logged and accessible to the team.
Requirements:
  • Experience in a similar Tenant Liaison Officer role or a position focused on tenant or customer support.
  • Strong communication skills, both verbal and written, with the ability to manage tenant expectations.
  • Proficiency in administrative tasks and familiarity with housing management systems.
  • A full driver's licence and access to a vehicle are essential for this role.

If this role is of interest please click apply or give Tiyana a call on (phone number removed)

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