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Hospitality Manager

TopGolf
Posted 4 days ago, valid for a month
Location

Watford, Hertfordshire WD24 4LH

Salary

£25,820 - £27,820 per annum

Contract type

Full Time

Employee Assistance
Employee Discounts

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Sonic Summary

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  • TOPGOLF is seeking a Duty Manager to enhance the guest experience in a vibrant environment that combines games, food, and drinks.
  • The position offers a salary ranging from £25,820 to £27,820 per year, depending on experience, along with a 10% performance bonus.
  • Candidates should have at least 6 months of experience in a guest-facing management role within the hospitality or leisure industry.
  • Key responsibilities include leading a team, ensuring a safe environment, and delivering quality service while working closely with department heads.
  • Benefits include 33 days of leave, flexible working hours, employee discounts, and access to professional development opportunities.

Full job description

Do you love a buzzing atmosphere, a thrilling game and great food and drink? At TOPGOLF, we take the best aspects of all three to create an experience you simply cannot find anywhere else.

If this sounds like an experience you would like to be part of delivering, apply now and start your DUTY MANAGER career at TOPGOLF!

What we offer:

  • 33 days leave (inclusive of bank holidays)
  • Flexible working hours Continuous professional development in a fast-growing company
  • Discount on Topgolf, inclusive of Food & Beverage offerings
  • Generous friends and family discount policy
  • Quarterly Bonus
  • Access to exclusive discounts on retailers & restaurants through reward gateway.
  • Access to Employee Assistant Program (EAP)
  • Starting salary from £25,820 - £27,820 depending on experience + 10% performance bonus

What we’re looking for:

  • Comprehensive knowledge of the hospitality or leisure industry
  • Excellent communication, time management and organisation skills
  • Leadership skills
  • Food and beverage experience
  • Experience developing and leading a team

Key Responsibilities

Our Duty Managers are key members of the management team. Using your prior experience in a Guest facing Management role, you’ll be responsible for driving the teams forward at venue, creating a safe, secure environment of excellence and fun for both guests and associates.

On shift, you will be an ambassador for Topgolf, solving day-to-day challenges encouraging the Topgolf Way with our team and delivering appropriate coaching and development of our associates.

Each of our Duty Managers are assigned a focus area of the business. Working alongside Heads of Department, you will be driven to deliver excellence and quality throughout both your focus area and the venue as a whole.

You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation'. As applicable you must have a minimum of 6 months’ work eligibility available on the right to work documentation that you provide.

Job Type: Full-time

Pay: £25,820.00-£27,820.00 per year

Additional pay:

  • Performance bonus
  • Quarterly bonus

Benefits:

  • Employee discount
  • Referral programme
  • Store discount

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

Work Location: In person

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.