Duties/Responsibilities:
To learn and fully understand the Standard Product
Maintain and update the CRM database
Receive, analyse, and acknowledge sales enquiries, including verification of client details and obtaining any other applicable information either by telephone or email.
Generating standard product quotations as required
To understand our internal proposal programme
Follow up quotation status with customers from various reports
Preparing and emailing any documentation/certification requirements to customers
Ensure all quotations meet customer requirements/project specifications
Stock code creation and updates
General office duties and supporting the full Sales team, including holiday cover for Order Processing.
Transfer of monthly/weekly reports
Responsible for Sales inbox distribution
Stock code updates and creation