Bereavement Services Operative

Job Title: Bereavement Services Operative
Location: Vinters Park, Weavering, Maidstone, Kent, ME14 5LG
Pay Rate:

• PAYE: 11.53 per hour
• Limited/Umbrella: 14.65 per hour
  Hours: 35 hours per week

Start Date: 24th Feb
End Date: Ongoing

Purpose of the Job:
To assist with gardening and grounds maintenance at the Crematorium and Cemetery to ensure they are maintained to the highest possible standard, offering a tranquil and beautiful environment for bereaved families and friends. You will also undertake grave preparation for funerals and assist as a Sexton during some of these services.

Main Accountabilities/Responsibilities:

• Work within the 63 acres of ground space at Maidstone Cemetery and 16 acres at Vinters Park Crematorium, including graves, gates, boundaries, pathways, Chapel, and ancillary buildings.
• Carry out physically demanding and manual work outside in all weather conditions.
• Prepare graves to specific widths and depths as detailed by Bereavement Services Officers.
• Work to agreed schedules, ensuring the site remains tranquil and well-maintained.
• Handle memorials with care and assist in the upkeep of living memorials such as shrubs, roses, and trees.
• Open/close gates at the cemetery as needed.
• Communicate with colleagues, managers, and the public in a clear and professional manner.
• Ensure the safety and security of all equipment and facilities.
• Display good customer service skills, interacting compassionately with bereaved families.
• Assist with funeral services as Chapel Attendant and Sexton when required.

Additional Duties (Grade 4 & 5):

• Undertake grave selections and front of house duties for the Chapel at Maidstone Cemetery.
• Liaise with Funeral Directors and the bereaved to ensure services run smoothly.
• Provide leadership in guiding the funeral cortege to gravesites and manage the grave preparation process.

Person Specification:

• Grade 3: Good level of education (GCSE or equivalent), excellent customer service skills, ability to work under pressure with attention to detail, and high regard for personal safety.
• Grade 4: Full driving licence, knowledge of burial regulations, and experience in cemetery operations.
• Grade 5: Further training and career advancement opportunities based on availability.

How to Apply:
Please email your CV to (url removed) to be considered for this role.

Resourcing Group is acting as an Employment Business in relation to this vacancy.