Customer Account Manager

Your new roleCustomer Account Manager£24,000 - £26,000 per annumPermanent and full-timeWednesbury based, hybrid working

Key duties

• First POC for all customer queries
• Working with Area Sales Managers to discover opportunities from leads
• Represent the company with the correct approach, appearance & tone-of-voice.
• Liaise with colleagues in other departments to ensure effective resolution of queries
• Proactive outbound retention, prospecting and lead activity management

What you'll need to succeed

• 3+ years in a fast-paced customer account management role
• Proven experience in a sales or account management role
• Excellent communication skills, both written and verbal
• Proficiency in Salesforce or similar CRM software
• Ability to analyse data and draw actionable insights, working closely with the Area Sales Manager
• Effective IT skills

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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