Customer Service Advisor

Alma Personnel are pleased to be working with their Wednesbury based client to recruit for a Customer Service Advisor on a full time, permanent basis.

Main duties of the Customer Service Advisor role include:

• Handle enquiries via telephone and email
• Keep up to date with product changes
• Input data onto CRM system
• Create quotations and process orders
• Call customers to offer any promotions or new products
• Liaise with new and existing customers

This role will suit someone who is confident, personable, and able to build a rapport with customers. You will be dealing with customers over the phone as well as face-to-face so you must have excellent communication skills.

This is a full time, permanent role working Monday to Friday.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.