Customer Service Advisor

Alma Personnel

Posted 5 hours ago, valid for 8 hours

Wednesbury, West Midlands WS10 9PS

Full Time

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Sonic Summary

Alma Personnel is recruiting a full-time, permanent Customer Service Advisor for their client based in Wednesbury.
The role involves handling enquiries via telephone and email, keeping up to date with product changes, and inputting data onto a CRM system.
Candidates should possess excellent communication skills and be confident in building rapport with customers, as the position involves both phone and face-to-face interactions.
This position requires applicants to have relevant experience, although the specific number of years is not stated.
Salary details for the role are not provided in the job description.

Alma Personnel are pleased to be working with their Wednesbury based client to recruit for a Customer Service Advisor on a full time, permanent basis.

Main duties of the Customer Service Advisor role include:

Handle enquiries via telephone and email
Keep up to date with product changes
Input data onto CRM system
Create quotations and process orders
Call customers to offer any promotions or new products
Liaise with new and existing customers

This role will suit someone who is confident, personable, and able to build a rapport with customers. You will be dealing with customers over the phone as well as face-to-face so you must have excellent communication skills.

This is a full time, permanent role working Monday to Friday.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

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