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This role is crucial in ensuring the smooth running of the practice and delivering excellent patient care.
Key Responsibilities:
- Greeting patients and visitors in a professional and friendly manner.
- Handling incoming phone calls, scheduling appointments and managing inquiries.
- Updating and maintaining patient records securely and accurately.
- Processing repeat prescriptions and other administrative tasks.
- Assisting with ad-hoc duties to support the practice team.
- Ensuring patients are checked in and directed to the appropriate clinician efficiently.
- Previous experience working in a Primary Care setting is essential.
- Proficiency with GP practice systems (e.g., EMIS, SystmOne, or Vision) is highly desirable.
- Enhanced DBS clearance and any relevant background checks must be in place.
- Strong organisational skills and the ability to manage a busy workload.
- Excellent communication and interpersonal skills.
- A compassionate and patient-focused approach to delivering service.
Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
