Home Delivery Operations Manager

Home Delivery Operations Manager

Wednesbury – with some travel around the Midlands

Up to £33,000

Permanent

What’s in it for you?

• Pension Scheme
• Monday – Friday
• 25 days holiday + bank holidays
• On-Site Parking
• Benefit package (private healthcare, medical cover, paid voluntary day, cycle to work, staff discount and shopping discount platform)

The roles and responsibilities of the Operations Manager:

• Daily management of core home delivery processes; ensuring all goods-in, goods-out, inventory replenishment and cycle count activity is carried out in a timely and accurate manner.
• Daily management, coaching, development and motivation of staff, ensuring all relevant HR policies are followed.
• Supervising of all staff on shift ensuring they are managed in line with company standards
• To provide effective support to the CHD Transport Manager to ensure constant improvement in all areas of the operation.
• Route planning and monitoring of routes for required depot to ensure route planning is planned effectively with company costs and KPIs in mind.
• Payroll processing of depot
• Company phone holder
• Recruitment of required roles for depot
• Maintain active communications across departments and depots to ensure clear transparency.
• Assisting operations Manager as and when required
• Ability to assist with other depot operations if required.
• Ensure all site H&S and MHE checks are completed as required; raising any issues direct to the Transport Manager/Health & Safety Officer as required.
• Ensuring warehouse housekeeping is kept to a high standard
• Preparation and participation in CHD team meetings and planning groups as required – travel may be required to other depots
• Weekly driver meetings for debriefs
• Daily warehouse team meetings to plan workflow and targets
• Management and reporting on non-inventory assets (Pump trucks, vehicle kit stock, basic vehicle maintenance items etc) to minimise operational disruption and cost.
• Ensuring warehouse process systems are being followed and are correctly updated as and when needed
• Depot KPI management and reporting
• Flexibility to ensure coaching and training across both warehouse shifts and depots.
• Ensuring stock management/stock takes are completed and reported daily.
• Stock discrepancies are to be reported in the correct manner and format
• Ensuring safe loading and unloading of vehicles whilst monitoring loading operatives.
• Completing depot PDC’s and return to work interviews for direct reports in full.
• Assist with disciplinary processes as and when required
• Completion of gatehouse checks on depot vehicles

Requirements of the Operations Manager:

• Must have a full clean UK driving licence for at least 12 months

• Strong, advanced knowledge of all Microsoft office packages.
• Have Transport manager CPC
• Proven transport management/ depot manager experience
• HGV Class 1 or 2 licences would be desirable
• Previous experience within the furniture sector or home delivery would be beneficial

What happens after you apply for this role?

Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.