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Location: Welwyn Garden City
Working Hours: Monday - Friday, 9 AM - 5 PM
Hybrid Working: 3 days in the office, 2 days from home
Are you passionate about travel and the outdoors? Do you have a keen eye for detail and experience in the travel industry? If so, we have the perfect opportunity for you!
About the Role: Our client, a leading holiday company offering group tours worldwide, is looking for a dedicated Flights & Travel Operations Coordinator to join their small and friendly Flights and Operations team. This role is crucial in ensuring tours are meticulously planned and organised, delivering exceptional customer service.
Key Responsibilities:
- Manage flight bookings, including ticketing and handling client requests for extras such as ad-hoc seats, group bookings, domestic add-ons, and upgrades.
- Issue variable airline fares, reissues, and refunds.
- Handle schedule changes by liaising with suppliers and clients.
- Produce accurate travel documents and flight manifests within strict deadlines.
- Communicate effectively with clients across all channels.
- Assist in producing reports, documentation, and statistics for suppliers, leaders, and airport representatives.
- Occasional support the Duty Officer out of office hours
Skills and Experience:
- Experience in the travel industry, particularly in operations, sales support, or administration.
- Strong attention to detail and excellent numeracy and written skills.
- GDS experience
- Proficiency in general IT skills and excellent communication and customer service abilities.
- Ability to work autonomously and as part of a team.
- Highly organised with the ability to workload.
- Pro-active problem solver with a strong sense of responsibility.
Why Join Us?
- Competitive salary up to 24,000.
- Flexible hybrid working model: 3 days in the office, 2 days from home.
- Discounted holidays
- Opportunity to work in a dynamic and friendly team passionate about travel and the outdoors.
- Be part of a company that values connection, ambition, responsibility, and expertise.
How to Apply: If you are ready to take on this exciting role and contribute to our client's mission of delivering exceptional holidays, click apply
Join our client and turn your passion for travel into a rewarding career!
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
