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A brilliant opportunity to work for a leading Travel Business developing and implementing the CRM strategy.
Client Details
Our client is a major player in the Leisure, Travel & Tourism sector with a workforce of over 2000 dedicated professionals.
Description
- Develop and implement the CRM strategy to enhance customer retention and loyalty
- Conduct customer segmentation and tailor marketing communication accordingly
- Collaborate with the marketing team to integrate CRM plans into the overall marketing strategy
- Monitor and analyse customer behaviour to inform CRM strategies
- Report on CRM campaign performance and provide insights for improvement
- Ensure data collection and management practices are compliant with regulations
- Assist in the development of customer loyalty programmes
- Stay abreast of CRM trends in the Leisure, Travel & Tourism sector and implement best practices
Profile
A successful CRM Executive should have:
- Experience in CRM
- Proficiency in CRM software and digital marketing tools
- Strong analytical skills and ability to translate data into actionable insights
- Excellent communication and interpersonal skills
- A passion for the Leisure, Travel & Tourism industry
Job Offer
- A salary of up tp 35,000.
- Generous holiday leave
- A positive, team-oriented company culture
- A unique chance to contribute to the Leisure, Travel & Tourism industry
