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I have a fantastic opportunity for a Travel Administrator with a keen eye for detail to join an established travel company in Hertfordshire.
As a Travel Administrator you will be dealing with back-office amendments and providing an excellent customer service. If you are looking for a new challenge and to further your Operations experience within the travel industry, please apply now!
DUTIES AND RESPONSIBILITIES:
- Dealing with changes and amendments to bookings
- Liaising with suppliers regarding reservations
- Delivering first class, professional customer service
- Dealing with queries from customers via telephone, email, chat or social media
- Resolve customer queries regarding products and services quickly and efficiently
- Taking ownership to provide suitable solutions to problems
- Enhance the customer experience at all times
- Obtaining customer information to complete bookings to a high standard
EXPERINCE REQUIRED:
- Excellent geographical knowledge
- Previous travel industry experience
- Excellent attention to detail and accuracy
- Willingness to support other team members
- Experience in dealing with both customers and suppliers
- Excellent communication skills and telephone manner
- Able to work on own initiative and take ownership for completing tasks
- Good knowledge of MS Word and MS Excel
THE PACKAGE:
- Successful applicant can expect a competitive package of 25,000
- Monday - Friday: 9.30am - 5pm
- Part time or Full Time
Interested?
If you have previous travel sales experience and would like to be considered for this excellent opportunity please send your CV to (url removed) or click on Apply and follow the on-screen instructions.
