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To collaborate with the Maintenance Manager in providing a best-in-class building and maintenance management service for the Residential developments. To manage and co-ordinate the workload of the Maintenance department in delivering the highest quality of customer service whilst ensuring the landlord's assets are maintained inthe most cost-effective and efficient manner.
Client Details
The client a British-based property investment and development business, which operates through Urban Regeneration, Mixed Use and Build to Rent in London, with headquarters in London. The sites now has over 5,000 homes and 3,650 are managed by the client for build to rent.
Description
- Working closely with the Maintenance Manager, ensure full co-ordination of works and activities required in the department are executed in an efficient andconsistent manner, responsible for identifying, developing and implementing required processes to support the Maintenance workforce in efficient ways ofworking in line with business priorities, Customer demand and compliance, manage the relationship with key suppliers including EoT cleaning, furniture suppliersand white goods suppliers, managing changing priorities as required with internal Customers such as Leasing, Marketing and Operations departments.
- Responsible for managing and continuously improving processes in relation to key areas of works as required by the department, namely; the move in / move outprocess for Residents and all related activities, apartment refresh associated works, inventory co-ordination, deposit data collection to support damage costrecovery, asset management related activities and compliance, reactive maintenance task co-ordination, PPM compliance, SLA monitoring and compliance,management and co-ordination of 3rd party contractors including quality and cost control, identifying the need for additional 3rd party resource in a timely mannerduring seasonal peak periods ensuring best value obtained from partners.
Profile
- IT literate with excellent knowledge of MS Office and associated software packages.
- Resilient and able to work in a high pressured environment and able to embrace and adapt to change as the business demands.
- Proven track record of implementation and execution of standard operating procedures.
- Highly strategic with a proven track record within the Maintenance field.
- Excellent verbal, written and organisational skills.
- Excellent customer service capabilities and well presented, emotionally intelligent.
- Proven experience in relevant Building Services roles along with technical, hands-on experience.
- Someone who is a real team player and instils a culture of openness, high integrity and teamwork within their team.
- Good knowledge and understanding of managing contractors and facilities/ maintenance related management contracts.
- Enthusiastic, motivated and a self-starter.
Job Offer
- Competitive salary
- Great progression
- up to 12.5% annual bonus
- Great pension scheme
