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Wembley
Customer service representative
Senior Customer Service Advisor

Senior Customer Service Advisor

Burton Bolton & Rose Recruitment Services Limited

Posted 2 days ago, valid for 23 days

Wembley, Greater London HA0 2AW

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The position of Senior Customer Service Advisor is available in Wembley, Middlesex, offering a salary of £36,000 plus pension and parking benefits.
The role requires candidates to assist in managing the customer service function and provide high-quality service to clients.
Responsibilities include answering customer inquiries, setting up maintenance work, and tracking job progress.
Candidates should have relevant experience in customer service, although the specific number of years required is not mentioned.
Applicants who are not shortlisted will not receive a response, and job alerts can be followed on various social media platforms.

Senior Customer Service Advisor

Wembley, Middlesex

£36,000 + Pension + Parking

This very established local organisation are currently seeking a dedicated Senior Customer Service Advisor to join their team and provide extensive support in their busy Customer Service Department.

Some of your duties will include:

- Assisting with the day to day management of the customer service function and providing a high level of service

- Answering incoming telephone calls from customers, dealing with enquiries and recording action taken

- Setting up details of maintenance work to be completed and allocating jobs to maintenance team

- Tracking work being completed from instigation stage through to successful completion

- Maintaining customer details on computerised database system and updating when needed

- Dealing with service issues that arise and escalating cases to management team when necessary

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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