Business Systems Analyst

Business Systems Analyst: As our client accelerates it’s technology transformation they are seeking a skilled Business Systems Administrator to join our team and support their ERP systems.

The Business Systems Analyst will be responsible for the administration, maintenance, and enhancement of our ERP systems, specifically Microsoft Dynamics NAV 2009 R2 and Dynamics 365.

Reporting into the Head of Business Systems and to the Group IT Manager the role requires a deep understanding of ERP functionalities, .NET development, and SQL queries to ensure seamless integration and optimal performance of business systems.

Key Responsibilities for the Business Systems Analyst:

ERP System Administration:

• Manage and maintain Microsoft Dynamics NAV 2009 R2 and Dynamics 365 environments.
• Perform system upgrades, patches, and configurations.
• Monitor system performance and ensure high availability and reliability.
• Understand data architecture.
• Create reports, develop front end, code units, integrations,
• Use best practices for role-based permissions.
• Partake in current change management process.

Dynamics 365 Administration:

• Administer and configure Dynamics 365 to meet business needs.
• Implement and manage user roles and permissions in Dynamics 365.
• Ensure Dynamics 365 integrates smoothly with other enterprise systems.

Database Management:

• Write and optimize SQL queries for data extraction, reporting and troubleshooting.
• Ensure data integrity and security across all ERP databases.
• Perform regular database maintenance tasks.

Technical Support:

• Provide second and third-level support for ERP-related issues.
• Troubleshoot and resolve system and application problems.
• Train and assist end-users on ERP functionalities and best practices.

Project Management:

• Lead and participate in ERP implementation and upgrade projects.
• Coordinate with cross-functional teams to ensure project success.
• Develop project plans, timelines, and status reports.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 3-5 years of experience in ERP administration, specifically with Microsoft Dynamics NAV 2009 R2 and Dynamics 365.
• Proficiency in .NET development and SQL.
• Strong understanding of ERP systems and business processes.
• Experience in developing .NET applications integrated with Dynamics 365.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.