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Exciting opportunity for a RLO to work with a Property Services company
- Up to 35k + car allowance or vehicle
- Driving licence is essential
- Kitchen & Bathrooms experience!
The Role:
We are looking for an RLO to work with a Property Services company. You must be compassionate and have experiecne within a background in Property Services, either external works or Kitchen and Bathrooms.
Responsibilities:
- Serve as the primary point of contact between residents and the construction/property services team.
- Communicate project details, timelines, and updates to residents, ensuring they are well-informed and comfortable.
- Address and resolve resident concerns and complaints promptly and professionally.
- Coordinate access to properties for inspections, repairs, and construction activities.
- Assist in organising and conducting resident meetings, forums, and events.
- Maintain accurate records of resident interactions, feedback, and resolutions.
- Support the project team in ensuring minimal disruption to residents during construction and maintenance activities.
Requirements:
- Proven experience as a Resident Liaison Officer or similar role in the construction/property services industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused attitude.
- Ability to manage multiple tasks and prioritize effectively.
- Familiarity with property maintenance, construction processes, and relevant regulations.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Benefits:
- Competitive salary
- Car allowance or vehicle
- Opportunities for professional development
