- Excellent written and verbal communication skills
- In-depth knowledge of export regulations, duties, and Incoterms post-Brexit
- Extensive experience in customer service management within manufacturing
- A Level 5 qualification in a Business-related discipline
- IATA and IMDG certification
- At least 5 years in a customer service and shipping export role
- Experience in handling dangerous/high hazardous goods
Back to searchCustomer Service Manager
Owen Daniels
Posted 21 hours ago, valid for 17 days
West Bromwich, West Midlands B71 1ET, England
Full Time
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Sonic Summary
- Owen Daniels is seeking a Customer Services Manager for a permanent position in West Brom with a competitive salary.
- The role requires at least 5 years of experience in customer service management, particularly in manufacturing and shipping exports.
- Key responsibilities include leading a small Customer Services Department and contributing to the overall business strategy.
- Candidates must possess strong communication skills and in-depth knowledge of export regulations, duties, and Incoterms post-Brexit.
- Additional qualifications include a Level 5 qualification in a Business-related discipline and IATA and IMDG certification.
