Telesales Executive

Telesales Executive

West Bromwich

Full-time, Monday-Friday

£23,000-£24,000

Position Overview: We are seeking a motivated and enthusiastic Telesales Executive to join our client’s team at their West Bromwich site. This full-time, on-site role involves making outbound sales calls, including cold calling, to generate and follow up on leads.

Role Description: Reporting directly to the Managing Director, the Telesales Executive will be an integral part of the sales team. Your primary responsibility will be to source and follow up on cold leads, engage with prospective customers, and convert these interactions into lasting customer relationships. Additionally, you will handle order processing, monitor ongoing orders, follow up on warm leads, and respond to sales inquiries.

This role is ideal for someone looking to advance their career in sales and offers a pathway to potentially grow into a Sales Manager position.

Key Responsibilities:

• Source and follow up on cold sales leads through outbound telephone calls.
• Follow up on warm leads and respond to sales inquiries.
• Enter and process sales orders in the company’s systems.
• Respond to customer queries via email/telephone and resolve their issues promptly.
• Provide reports and analyses on sales, budgets, and performance.
• Develop and maintain a strong business network to increase sales, including utilizing social media channels.
• Assist the Managing Director and Sales Managers in executing the company's marketing strategy.
• Support the Operations team with daily tasks and provide coverage for the Production Assistant as needed.
• Become a Super User of the company’s software systems, offering support across the business.

What We’re Looking For:

• Strong resilience and a fearless approach to cold calling.
• Innovative thinking and the ability to overcome objections.
• A proactive, problem-solving attitude.
• Excellent communication skills and the ability to work well within a team.
• A good understanding of marketing (training can be provided).
• Familiarity with business social media channels such as LinkedIn.
• A positive attitude towards personal and professional growth.
• A-Level education or equivalent.
• Strong attention to detail.
• Exceptional customer service skills.
• Ability to thrive in a fast-paced environment.

Benefits:

• Performance-based bonuses.
• Benenden Health private healthcare.
• Workplace pension scheme.
• 25 days of holiday plus bank holidays.

If you have the drive and determination to excel in a sales role and are eager to develop your skills in a dynamic environment, we encourage you to apply for this exciting opportunity.

We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Good In/Goods out, Stock Control, Warehouse Manager, Production Planner, Freight Forwarder, Transport Planner, Transport Manager, Buyer, Purchasing Assistant, Material Controller, Operations Manager.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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