Internal Sales Coordinator

Pertemps Dudley West Brom Perms

Posted 5 days ago, valid for 20 hours

West Bromwich, West Midlands B71 1ET, England

Full Time

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Sonic Summary

We are seeking a Customer Services Administrator for a fast-paced business in Birmingham.
The role involves supporting an external sales team by managing orders, quotations, and customer inquiries.
Candidates should have good IT skills, preferably with experience in SAP, and must be confident communicators with attention to detail.
The position offers a competitive salary, although the specific amount is not mentioned.
Previous experience in a similar role is preferred, but not explicitly required.

We are very excited to be recruiting a Customer Services Administrator to work for a fast-paced business in Birmingham. The role of the Customer Services Administrator is to support an external sales team.The main duties will be:

Ensure all orders and quotations received are entered into the SAP system accurately.
Develop and upkeep tracking spreadsheets.
Liaise with customers and suppliers regarding deliveries, lead times etc.
Efficiently deal with telephone and email enquiries and orders, to give our customers the level of service that is expected.
Ensure all quotations are followed up when necessary.
Ensure that all customer complaints, issues, and queries reach an appropriate conclusion and that the Management are advised of all issues.
Follow all of the internal procedures set.
Support the external sales team to develop new sales and customers.
Ensure that the sales team (both internal and external) are kept informed of any developments relating to their accounts.

The ideal Sales Administrator will need the following:

Good IT skills including word, excel, outlook and a willingness to learn.
Previous experience in SAP is a preference but not essential.
You must be a confident communicator with good attention to detail and thrive on working as part of a busy successful team.

In return we will provide full product training, a competitive salary and a family feel environment to work in.

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