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Nelson Recruitment Services are currently representing our client who are a reputable international Manufacturing business. Our client is now looking for and experienced Sales Order Processer to join the business on a permanent basis.
As an Sales Order Processer you will effectively manage customers by ensuring orders are processed within relevant timeframes and all documentation is completed to ensure quality service offering continues. The role will include supporting our external International Sales Managers and handling customer queries to a high standard and recording interactions in Company databases.
Key Responsibilities:
- Collecting and entering data into internal databases.
- Maintaining accurate records of valuable company information.
- Taking responsibility to investigate issues to a satisfactory conclusion and communication the results to management.
- Achieve individual targets and contribute fully to achieve departmental response time targets to queries.
- Accountable for all administrative tasks to be completed accurately and on time, including returns, stock checking and analysis.
- Perform administrative tasks such as communicating with clients and customers via e-mail and telephone with any queries.
- Comply with health and safety procedures keeping the working environment clean and tidy.
- Assist through operating best practice in order to meet the requirements of the company standard.
Requirements:
- Proven data entry work experience.
- Experience with MS Office and data programs.
- Typing speed and accuracy.
- Excellent knowledge of correct spelling, grammar and punctuation.
- Good attention to detail and organisational skills.
- Good Telephone Manner
- Ability to build rapport with customers.
- Knowledge of customer service principles
- Ability to work as part of a team.
- Ability to work on own initiative.
- Ability to prioritise own workload and manage own time commitments.
- Willingness to share ideas & improvements.
- Experience of dealing with international customers
Salary:22,000 - 23,000
Hours:
Hours of work will be 37 hours per week on rotating shifts 7am-3pm and 8.30am-4.30pm
Benefits:
25 days annual leave
Festive shutdown at Christmas
Companywide bonus scheme
Service and recognition awards
Training and development opportunities
Company Pension
Life Assurance 4x salary
Discounted Gym Membership
Enhanced family friendly policies
Free annual flu vaccination vouchers
Employee assistance programme including a 24/7 GP service.
Cash health plan
Free home cyber security training
Cycle to work scheme.
Free onsite parking
How to Apply:
Please send your CV to the email address detailed below. Should you wish to discuss other opportunities in your area, you are welcome to contact our friendly recruitment team.
This vacancy is being advertised on behalf of Nelson Recruitment Services. The services of Nelson Engineering Solutions Ltd are that of an Employment Agency.
Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Job Types: Full-time, Permanent
Pay: 22,888.00-23,000.00 per year
Additional pay:
Performance bonus
Yearly bonus
Benefits:
Canteen
Free parking
On-site parking
Schedule:
- Monday to Friday
Application question(s):
- Do you have previous data entry experience?
Work Location: In person
