Telesales Executive

Telesales Executive

West Bromwich

Monday-Friday Full time

£21,500-£23,500

This role involves outbound sales calls/cold calling

Our client are currently looking for a Telesales Executive to join their team, based at their site in West Bromwich. This position is a full time role, based on site 5 days per week.

Role description:

Reporting to the Managing Director, this role of Telesales Executive is to work within the sales team, to find and follow up cold sales leads, making contact with prospective customers and converting them to new and ongoing customers, to process and monitor orders, develop their accounts, manage business growth and maintain excellent customer relationships. There will also be an element of following up warm leads, and responding to sales enquiries.

This is a perfect role for someone looking to continue forging a career in Sales, and provides an excellent opportunity for developing an understanding of sales and business. For the right person it could also provide a path to developing into a Sales Manager.

Role Responsibilities:

• Sourcing and following up cold sales leads via outbound telephone calls
• Following up on warm leads and responding to sales enquiries
• Enter Sales Orders and Processing Orders onto our clients in house systems
• Responding to customer queries via email/telephone and resolving their enquiries in a timely fashion
• Provide reports and analysis on sales, budgets and performance
• Support the business developing a strong business network to increase sales both in person and via social media channels
• Assisting the Managing Director and the Sales Managers to deliver the marketing strategy for the company
• Support the Operations team with day-to-day operations and providing cover for the Production Assistant when required
• Develop to become a Super User of the company’s software systems and support the whole business on the use of these

What We're Looking For:

• Strong resilience and no fear of picking up the phone and cold calling
• Someone who can think outside the box and over come objections
• A proactive, can-do attitude to problem solving
• Excellent communication skills and the ability to get on well with all levels within a team
• Have a good understanding of marketing (additional training can be provided)
• Conversant with business social media channels ie Linkedin
• The ability to think innovatively when problem solving
• Willingness to continually develop sales skills, strategies, and techniques
• Have a positive attitude to themselves and others
• Educated to A-Level or equivalent
• Have strong attention to detail
• Excellent customer service skills
• The ability to work in a fast-paced environment

Benefits:

• Business and personal objectives bonus
• Benenden health care cover
• Workplace pension scheme
• 25 days holidays plus bank holidays

We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Good In/Goods out, Stock Control, Warehouse Manager, Production Planner, Freight Forwarder, Transport Planner, Transport Manager, Buyer, Purchasing Assistant, Material Controller, Operations Manager.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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