Freight Forwarding Operator - West Bromwich, Birmingham - B70
Salary: 30,000 - 34,000
My client, is seeking an experienced Freight Forwarding Operator who specialises in either ocean, air and/or road logistics transportation with import and/or export experience. You will be responsible for the end-to-end process of the importation and/or exportation via sea, air or road. Ocean Import experience is highly desirable.
The Individual
The successful candidate will be personable, a good team player with excellent organisational and adaptable skill set.
Typical Job Duties - What are you responsible for?
- Arrange haulage with shipping line/air/road cargo carriers
- Coordinate the importation and/or exportation via sea, air or road
- Build strong working relationships with suppliers, airlines & overseas partners/agents
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements
- Take requests and queries and resolve them effectively and efficiently
- Using internal systems to create documentation that will enable freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:
- Creating and updating freight bookings
- Raise additional customs documentation to ensure the freight can move from country to country (ISF,COO, etc)
- Collate all documents and distribute them to customers and carriers, as required
- Preparing, processing and checking of invoices within specified deadlines
- Secure the payment of cleared funds for: COD (cash on delivery) accounts and Duty/VAT invoices
- Ensure requests and queries are resolved and actioned quickly and efficiently
- Accurate & timely reporting
Package and Benefits
- Salary negotiable dependant on experience
- 32 days including Bank Holidays
- Pension
- Free Car Parking available
- Located centrally within town centre setting
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