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IT Helpdesk Engineer

SF Recruitment
Posted 2 days ago, valid for 7 days
Location

West Bromwich, West Midlands B71 1ET, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job is for an experienced IT Support Technician located in Coleshill & West Bromwich.
  • The salary range for this position is £28k-£32k.
  • Candidates should have proven IT support experience, ideally in a manufacturing environment.
  • Key responsibilities include providing IT support, troubleshooting issues, and managing IT infrastructure.
  • The role requires expertise in Microsoft tools and knowledge of networking and cybersecurity.

IT Support Technician Location: Coleshill & West Bromwich Salary: £28k-£32k Who We're Looking ForAn experienced IT Support Technician to provide high-quality end-user IT support and collaborate with a global IT team. Key Responsibilities:Deliver exceptional IT support to local and remote users. Troubleshoot and resolve hardware and software issues. Manage the service desk and IT infrastructure. Configure, install, and maintain user equipment and systems. Support and monitor local and cloud-based platforms (e.g., Azure, PaaS). Collaborate on strategic projects like infrastructure upgrades and software rollouts. What You Bring:Proven IT support experience (ideally in a manufacturing environment). Strong communication and problem-solving skills. Expertise with Microsoft tools (AD, Office 365, Azure) and hardware setup. Knowledge of networking, cybersecurity, and collaboration tools. Initiative, focus, and a commitment to continuous improvement. This role offers opportunities for growth and involvement in exciting global projects.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.