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1st/2nd Line IT Support

In Technology Group
Posted 8 hours ago, valid for 22 days
Location

West Bromwich, West Midlands B70 7AB, England

Salary

£26,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a 1st/2nd Line IT Support role located in West Bromwich with a salary of £28,000.
  • Candidates should have relevant experience in IT support, ideally with a background in service desk roles.
  • The job requires technical skills in 365, Exchange, Azure AD/Entra, and server support, with networking knowledge being desirable.
  • This role offers a blend of office presence and hybrid working flexibility, allowing for hands-on experience with various technologies.
  • The opportunity promises personal growth and mentorship from experienced professionals in a dynamic managed service provider environment.

Role: 1st/2nd Line IT Support
Location: West Brom
Salary: 28,000

Are you ready to take your IT career to the next level?

We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support role within a dynamic managed service provider (MSP) based in West Bromwich. This is an exciting opportunity that blends office presence with hybrid working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies.

Responsibilities:

  • Provide first-class support as part of our helpdesk team
  • Troubleshoot technical issues across diverse systems
  • Collaborate closely with senior technicians on complex matters

Technical Skills Required:

  • 365 and Exchange
  • Azure AD/Entra
  • server support
  • networking knowledge (desirable)
  • service desk experience

This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying the benefits of hybrid work arrangements!

If this sounds like it could be your ideal fit, we look forward to seeing how you can contribute towards advancing technology services alongside us!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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