1st/2nd Line IT Support

In Technology Group Limited

Posted a day ago, valid for 17 days

West Bromwich, West Midlands B71 1ET, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The role is for a 1st/2nd Line IT Support position located in West Bromwich with a salary of £28,000.
Candidates should have relevant experience in IT support, ideally with service desk experience.
The position involves troubleshooting technical issues and providing first-class support as part of a helpdesk team.
Technical skills required include knowledge of 365, Exchange, Azure AD/Entra, and server support, with networking knowledge being desirable.
This opportunity offers hybrid working flexibility and a chance for personal growth through hands-on experience and mentorship.

Role: 1st/2nd Line IT Support Location: West BromSalary: £28,000

Are you ready to take your IT career to the next level?

We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support role within a dynamic managed service provider (MSP) based in West Bromwich. This is an exciting opportunity that blends office presence with hybrid working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies.

Responsibilities:

Provide first-class support as part of our helpdesk team
Troubleshoot technical issues across diverse systems
Collaborate closely with senior technicians on complex matters

Technical Skills Required:

365 and Exchange
Azure AD/Entra
server support
networking knowledge (desirable)
service desk experience

This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying the benefits of hybrid work arrangements!

If this sounds like it could be your ideal fit, we look forward to seeing how you can contribute towards advancing technology services alongside us!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

1st/2nd Line IT Support

3rd Line IT Support

IT Support Assistant

ICT Technicians