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- Accurately picking and packing orders based on customer requirements.
- Ensuring all picked items are correctly labelled and ready for dispatch.
- Using the FLT counterbalance to move and organise stock within the warehouse.
- Assisting customers at the trade counter with their orders and inquiries.
- Providing knowledgeable advice on fasteners and related products.
- Processing sales transactions and handling cash or card payments.
- Maintaining accurate records of stock levels and locations.
- Conducting regular stock checks and reporting discrepancies.
- Replenishing stock as needed to ensure availability for orders.
- Loading and unloading deliveries using the FLT counterbalance.
- Keeping the warehouse clean, organized, and safe.
- Adhering to health and safety regulations at all times.
- Building and maintaining positive relationships with customers.
- Addressing customer complaints and resolving issues promptly.
- Providing excellent customer service to ensure customer satisfaction.
- Proven experience in the fastener industry is essential
- Strong organisational and time management skills
- Excellent attention to detail
- Ability to work independently and as part of a team
- Proficiency in using stock management systems
- Good communication skills
