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Housing Advisor Officer
Permanent Role
Mon-Fri/ 35 hours
Based in Officer
Pay of 30,000 - 35,000
As a Housing Advisor Officer, you will be:
- Assisting Tenant with any queries or reports they may have
- Managing a complex case-load of Inbound calls and emails Ensuring tenants receive good customer service
- Ensuring communication is thorough and a good level of service
- Work towards daily goals and targets
- Dealing with reports that will include ASB, Safeguarding and management
As a Housing Advisor Officer, you will have:
- Experience in either ASB, Safeguarding or Housing management
- Previously managed your own case-load of ASB
- Experience within Safeguarding
- Investigated ASB and Safeguarding related issues
- Worked with vulnerable customers
- Able to provide good levels of Customer Service
- Work in a fast paced environment
- Requires a basic DBS and Social Media check
The benefits of Housing Advisor Officer are:
Experience in a reputable company
25 days annual leave + Bank holidays and more
Only looking for applications from someone with previous experience within the Anti-Social-Behaviour or Safeguarding sector or Housing Officer Candidates.
If this role is of interest, please apply directly to this advert. For more information, you can call Laura on (phone number removed)
