Proactive Global is seeking a customer-focused team player to handle a varied and interesting role covering internal sales and technical administration.
Salary: 26k- 30k
Key Objectives:
- Providing direct line support for the Technical Sales Team.
- Management of customer account setup, forms to fill, payment and monitoring.
- Manage credit limits and customer issues (in consultation with team leader).
- Implement agreed pricing of new and existing products.
- Preparation of pricing and stock / stock plus quotation estimates.
- Taking phone inquiries, raising sales leads
- Sending literature
- Dealing with phone / email / website inquiries
- Preparing detailed stock and stock plus quotations
- Processing inquiries / quotations into SORS orders
- Collating order processing information into job folders
- Raising SDNs delivery notes,
- Order Acknowledgments,
- Raising SIN Invoices, SCR Credit Notes, SRC processing Sales Payment Receipts
- Checking stock records
- Producing in-house documentation
Reporting Structure:
- Reporting to the Sales Admin Team Leader
Key Internal Relationships:
- Managing Director
- Finance Director
- Sales Director / Sales Manager
- Purchasing Manager
- CAD & Technical Manager
- Production Manager
Location:
- Uxbridge, UK
Candidate Specification
Background:
Ideally, a degree-educated person with direct experience in the roles listed above. Experience working within manufacturing businesses and knowledge of pipe racking systems is not essential, but highly desirable.
With a good understanding of customer service, you will have spent most of your career in office-based roles and can quickly learn and understand all administrative or office-based processes. The job will also involve discussions with customers and our sales, technical & production teams, so confident and clear communication skills are required.
Experience:
- Must have office-based experience
- Must also be able to evidence delivery of processes and improvements
- Experience in lean manufacturing preferred
- Microsoft Office experience - Excel/Word etc
- Personal Attributes:
- Self-starter with initiative - can make it happen
- Excellent interpersonal skills
- Positive and good communicator - strong presentation skills
- Team player
- Prepared to be involved in other aspects of the company's operation as requested.
If you have the above skills and wish to be considered for this position or find out more details then please contact Joanna or submit your CV to Joanna on (url removed) alternatively, apply to this advert!
Proactive also offer a referral scheme for successful applicants - if you know anyone that could be suited to this position then please contact Proactive with their details and if they are placed by Proactive you will receive 250. *T&Cs apply*
Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.