- Managing, coaching and developing a team to achieve outstanding results
- Ensures all process and procedures are adhered to and all compliance is managed professionally
- Set and implement goals and tasks to ensure the team are best placed to deliver an effective service, stock management and customer flow
- Plan and prioritise key tasks and ensure the team are trained to complete all tasks and duties in this high paced retail business
- Ensure the team provides responsive, efficient and friendly customer service
- Completing regular performance reviews and identifying training and development need
- Recruiting, training, coaching and developing a retail team
- Delivering exceptional sales, stock and service results through excellent execution of a clear defined operating plan
- Set standards of excellent service, consistently be a role model for your team with your inspiring and motivational leadership
- Inspire and motivate your retail team to deliver excellence in all they do
- To deliver operational priorities and maximise sales through ensuring that the customer proposition is delivered in store
- Direct the team to ensure tasks are completed efficiently and within deadlines
- Deliver a high energy, motivated team who are passionate about going the extra mile
- Ability to plan and prioritise and has high commitment to business excellence
- You will have a positive attitude, be energetic and love the excitement of working in a high performance, volume retailer
- Experience as a Manager or Leader within the Retail or Hospitality sectors is desirable
- A pro-active, solution focused individual who has natural charisma and presence when leading a team
- Be a strong communicator, who has the ability to work at pace and make clear decisions
- Have a keen desire to learn and develop with a “genuine” passion for high retail standards
- Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times
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