Customer Service Representative

Customer Service Representative – PART TIME!

Mid Kent

c.£25,300

12-month FTC

30 hours a week: Monday to Friday 9am – 3pm

A rare part-time opportunity has arisen for a dedicated customer service professional to join an established business in Mid Kent. The successful candidate will be working in a busy contact centre dealing with customer enquiries and responsible for delivering a high level of customer service!

Please note that this role is a 12-month fixed term contract.

Duties for this Customer Service role include:

• Speaking with new and existing customers via phone and email.
• Setting up new accounts.
• Processing payments.
• Advising customers on the company’s products and services.
• General administrative duties.

To be considered for this role, you must have/be:

• Previous experience within a similar role.
• Passionate about customer service!
• Excellent communication skills and able to build strong working relationships.
• Able to work well in a fast-paced environment.
• A team player with the ability to work autonomously.
• Confident speaking to customers on the phone.
• Computer literate and able to use MS Office and CRM systems.

In return, our client is offering a plethora of fantastic benefits to include 30 days holiday + BH (pro rata), an excellent pension scheme and the opportunity for hybrid working following successful probation.

This role is being managed by Hannah Sladden, Recruitment Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!