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Customer Service Specialist

Insight Select
Posted 3 days ago, valid for a month
Location

West Malling, Kent ME19 4AJ, England

Salary

£22,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Specialist position offers a salary between £20,500 and £22,500 per annum.
  • This role is based in Kings Hill, Kent, with a hybrid working model following training.
  • Candidates should have at least 6 months of experience in a customer service role or possess equivalent transferable skills.
  • The job involves providing outstanding customer service via phone and email, resolving queries, and performing general administrative tasks.
  • Successful applicants will join a supportive team and enjoy benefits such as 25 days of annual leave plus bank holidays.
Customer Service Specialist

Salary: £20,500 - £22,500 per annum
Location: Kings Hill, Kent (Hybrid Working)
Contract: Permanent
Hours: Monday to Friday, 37.5 hours per week

Are you eager to launch your career in a dynamic office environment? Do you want to apply your customer service skills in a professional, office-based role?

Our client, a market leader, is seeking multiple Customer Service Specialists to join their growing team on a permanent basis. They are happy to consider candidates who are looking for their first office-based role, as long as you bring strong customer service skills and a positive attitude. This is an exciting opportunity to work in a hybrid capacity after training, blending office and remote work.

Key Responsibilities
  • Provide outstanding customer service via telephone and email.
  • Maintain a professional and positive attitude when engaging with clients, customers, and suppliers.
  • Resolve customer queries effectively and deliver solutions.
  • Accurately update customer records in the internal database.
  • Perform general administrative tasks to support the team.

Essential Skills and Experience
  • At least 6 months of experience in a Customer Service role, or equivalent transferable skills.
  • Strong written and verbal communication skills.
  • An excellent telephone manner.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • A passion for personal development and career progression.

Whats on Offer?
  • Competitive salary: £20,500 - £22,500 per annum.
  • Hybrid working arrangement: 2 days in the office following training.
  • 25 days of annual leave, plus bank holidays.
  • Opportunity to join a supportive and thriving team in a modern office setting.

Whether youre looking to transition into an office environment or build on your customer service experience, this role offers a fantastic opportunity. Apply now to become a key member of a dynamic team that values professional growth and exceptional customer service.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.