Customer Service Specialist FTC

Insight Select Ltd

Posted 3 days ago, valid for a month

West Malling, Kent ME194AU, England

£20,500 - £22,500 per annum

Full Time

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Sonic Summary

The Customer Service Specialist position offers a salary ranging from £20,500 to £22,500 per annum.
Located in Kings Hill, Kent, the role includes a hybrid working arrangement after training, allowing for both office and remote work.
Candidates should have at least 6 months of experience in a customer service role or possess equivalent transferable skills.
Key responsibilities include providing outstanding customer service, resolving queries, and maintaining customer records.
This 12-month fixed-term contract offers 25 days of annual leave plus bank holidays, and the opportunity for career progression.

Customer Service SpecialistSalary: £20,500 - £22,500 per annumLocation: Kings Hill, Kent (Hybrid Working)Contract: 12-months FTC Hours: Monday to Friday, 37.5 hours per weekAre you eager to launch your career in a dynamic office environment? Do you want to apply your customer service skills in a professional, office-based role?Our client, a market leader, is seeking multiple Customer Service Specialists to join their growing team on a permanent basis. They are happy to consider candidates who are looking for their first office-based role, as long as you bring strong customer service skills and a positive attitude. This is an exciting opportunity to work in a hybrid capacity after training, blending office and remote work.Key Responsibilities

Provide outstanding customer service via telephone and email.
Maintain a professional and positive attitude when engaging with clients, customers, and suppliers.
Resolve customer queries effectively and deliver solutions.
Accurately update customer records in the internal database.
Perform general administrative tasks to support the team.

Essential Skills and Experience

At least 6 months of experience in a Customer Service role, or equivalent transferable skills.
Strong written and verbal communication skills.
An excellent telephone manner.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
A passion for personal development and career progression.

What’s on Offer?

Competitive salary: £20,500 - £22,500 per annum.
Hybrid working arrangement: 2 days in the office following training.
25 days of annual leave, plus bank holidays.
Opportunity to join a supportive and thriving team in a modern office setting.

Whether you’re looking to transition into an office environment or build on your customer service experience, this role offers a fantastic opportunity. Apply now to become a key member of a dynamic team that values professional growth and exceptional customer service.

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