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I am are seeking a motivated and experienced Head of Servicing to join my clients Mortgage Servicing team.
*Please note you must have at least 3 years experience in Mortgage servicing*
The ideal candidate will oversee the daily operations of the team, ensuring compliance with industry standards and company policies while providing exceptional support to our customers. The ideal candidate will have:
Previous experience in loan servicing with an in-depth knowledge of mortgage servicing processes and arrears management;
Strong leadership and team management skills, with the ability to coach, motivate, and develop team members;
Excellent communication abilities
You will be responsible for;
Leading and supervising a team of customer servicing specialists, providing guidance and support to achieve team objectives.
Being able to foster a positive and collaborative work environment to enhance team performance and morale
Develop and maintain effective relationships with internal stakeholders, including senior management and colleagues.
Collaborate with internal teams, including underwriting risk, compliance and finance, to address customer needs effectively.
Develop and maintain effective and collaborative relationships with external parties such as brokers, valuers, third party servicing provider and solicitors.
Please apply for more information and I will be in touch.
