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- Great benefits!
- Monday to Friday
- 8:30am - 5:30pm
- AXA-backed Private Health Care with no excess
- Generous 4% Pension contributions
- 25 days holiday plus bank holidays
- Death in service benefit
- Social events and dress down Fridays
- Supported training and free parking
- Christmas and Summer team-building events
- Yearly salary review
- Build strong relationships with clients and brokers, acting as the primary point of contact for pre-offer queries.
- Provide accurate and timely responses to phone calls, emails, and other enquiries.
- Liaise with the underwriting team to ensure application requirements and conditions are met.
- Collaborate with external valuers to arrange and review valuation reports in line with business requirements.
- Accurately update and maintain case information in the system, reflecting the current status of each application.
- Monitor the dashboard to track application progress, resolve issues, and address outstanding tasks.
- Pre-approve valuation reports and supplementary documents to streamline the underwriting process.
- Manage incoming and outgoing phone calls to discuss application progress and request required items.
- Experience in financial services, mortgages, or case management is advantageous but not essential.
- A general understanding of financial or mortgage processes is beneficial.
