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As our Infrastructure Engineer your key responsibilities will include:
- Manage incident and request fulfilment tickets within SLA’s
- Monitoring key health signs of infrastructure and responding to actual or predicted issues
- Support projects and new initiatives
- Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches
- Implementation of infrastructure design and build best practices.
- Technical Documentation
- Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding
Skills required of our Infrastructure Engineer:
- Experienced 3rd line Infrastructure Technical Specialist (not Service desk
- Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code
- Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy
- Virtualisation (VMWARE and Vsphere)
- IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS)
- Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives
- SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning
- Be a self starter and strong team player, with excellent attention to detail
